PROFESSIONAL BUSINESS WRITING AND MINUTE TAKING PROTOCOL PDF Print E-mail
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PROFESSIONAL BUSINESS WRITING AND MINUTE TAKING PROTOCOL
 COURSE OVERVIEW 

In today’s busy working environment it is essential to produce clear, reader-friendly business writing to tight deadlines.  Many professionals working in large international companies have excellent spoken communication skills but lack confidence when writing business documents.   Our business writing and minute taking course, Effective Minute taking Protocol, will enable delegates to professionalise their writing skills through presentation and discussion of key elements of good business writing such as planning, style, audience awareness, punctuation and language choice.  You will also analyse and practice writing a range of documents including professional correspondence, business reports, minutes of meetings and tenders and proposals. 

DATE, DURATION AND VENUE

The course will take place over 1 day - 09:00 to 16:00 as follows:

 

22 February 2012Courtyard Hotel - MowbrayCape Town
29 February 2012Cotswold Conference Centre - MidrandGauteng
28 March 2012Convention Dynamics, Isando (Kempton Park)Gauteng
18 April 2012Gauteng Conference Centre, SandtonGauteng
24 April 2012Courtyard Hotel - MowbrayCape Town
30 May 2012Ruimsig Golf View Manor, RuimsigGauteng
27 June 2012Cotswold Conference Centre - MidrandGauteng

 

 

 

 

 

 

 

OBJECTIVES AND LEARNING OUTCOMES

 

By the end of this course you will learn how: 

Ø  To learn the value of good written communication.

Ø  To learn how to write and proofread your work so it is clear, concise, complete, and correct.

Ø  Revisit the rules of good grammar and clear communication.

Ø  Improve sentence construction and paragraph development.

Ø  Develop effective business letters for tough situations.

Ø  Discuss e-mail etiquette.

Ø  Develop an appropriate writing style and format for your letters, business cases and reports.

Ø  Learners will be able to draw up an agenda and produce professional, concise and accurate minutes for formal and informal meetings

Ø  They will understand that the important criteria for effective meetings should be to encourage effective communication and understand the importance of their role in that process

Ø  Demonstrate an understanding of the rules of grammar, tenses most frequently used in business grammar, vocabulary and punctuation rules. 

 

COURSE FEE

R1 490, 00 per delegate. Includes comprehensive training material, certificate upon completion, lunch and refreshments as well as a CD containing business templates.   

ENROLMENTS FOR THE PROGRAMME

To enrol your delegate for this course, kindly e-mail Julie at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it   or contact our office. 

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Studying at The Institute of Secretarial Studies is as easy as

  • Choose Your Qualification.
  • Enrol For Qualification.
  • Complete and Submit Assignments.
  • Receive Results.
  • Receive Certificate.
  • And Graduate.



How long are the courses?
Our Correspondence Courses take 6 - 12 weeks to complete. Leniency is given to correspondence course students if the course is not completed in the prescribed time, as we understand unforseen circumstances, however we will require written motivation stating the reason.  However kindly remember to check the course overview as some courses duration may differ.  We also have 1 day workshops so remember to enquire about these programmes.

How does payment work?
Enquire about payment options.

How can I do these course if I am working?
We offer part-time / correspondence courses. Classes are held on specified dates, according to space availabilty and at an additional fee.

What is included in the course price?
All courseware, supplementary readers, examinations, assessments, certificates and shipping of training material are included in the fee. *Shipping outiside of South Africa is at an additional charge.

What are the entry requirements of the courses?
English is a requirement for all of our courses.

When can I enrol for one of the courses?
Enrolments are open at any time.  Students can enrol at any time that best suits their requirements.  The course completion date will be calculated based on the starting date of the course.

Where are the examinations written? 
Examinations are written at our training centre in Hartbeespoort, Pretoria, however for your convenience it is possible for us to send one of our facilitators to you on the day you are ready to write your examination.  There is always the option of nominating an employer, colleague, relative or friend to be your examiner.  If you do choose this option then you need to inform us who your nominee examiner will be in order for us to make contact with them.

How long does it take to receive my training material?

Depending on which bank you are banking with, it normally takes 2 - 3 working days for students to receive their training material, which will be delivered with DHL couriers services making use of a door-to-door delivery service.

What if I do not complete the course within the prescribed period or if I fail my examination?
Students who do not successfully complete this programme may repeat the course free of charge and re-write the examination within 12 weeks after receiving their results.

You will restudy and resubmit the examination under the expert guidance of your Study Advisor. You will only be required to resubmit the failed examination. In terms of Outcomes Based Education you will do this until you pass, at no extra cost.

When must I submit my assignment?
It is entirely up to you to decide when you will submit an assignment and at what pace you want to complete the course. There are no due dates or cut-off dates for the submission of assignments but do keep in mind that you must complete the course within the prescribed time frame.


How will I know if I have been accepted as a student?
The College will advise you by SMS / E-mail and by letter of your student number.

Any additional questions may be directed to our Student Support Centre - This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 

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