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BASIC BOOKKEEPING AND ACCOUNTING COURSE |
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THE BASIC FUNDAMENTALS OF BOOKKEEPING AND ACCOUNTING COURSE OVERVIEW This course is an introduction to bookkeeping fundamentals and will suit those with no bookkeeping experience or knowledge. You will cover manual bookkeeping concepts and processes. In this easy to understand self-study course, we cover the concepts, modules and activities associated with bookkeeping, section by section. At the end of the programme, you will understand what you are doing as well as why you are doing it. The course starts with the different terminology used in bookkeeping, and the definitions of the various books used and entries made in the books. The course then moves on to an extremely practical learning process. On completion of this course, the learner will be capable of starting off a set of books for a small to medium sized business, enter all the transactions in the various books of first entry, post the entries to the general ledger, balance accounts at month-end or year-end, and draw up a Trial Balance. The course can be successfully completed within approximately 6 – 12 weeks, depending on the learner’s ability to assimilate and interpret the very reader-friendly instructions included in the study material. The learner is required to complete a practical exercises which is submitted to the college for adjudication. Marks are allocated for the assignment and learners who have obtained an average of 50% for all assignments and the examination, will be awarded a Certificate in Bookkeeping and Accounting.
Certification A Certificate of Competence on the following NQF level will be awarded once the assignment has been completed successfully. • NQF level 4 • 9 credits DURATION 6 -12 Weeks Self-study programme. Assignments for completion. Examination upon completion of studies. LEARNING CONTENT
1. Introduction 2. Objectives 3. Book keeping 4. Double Entry System 5. Main Accounting Terms 6. Accounting Equation 7. Advantages of Double Entry System. 8. Journal Entries 9. Accounts 10. Rules Regarding Dr. And Cr. Entry 12. Journal 13. Ledger 14. Trial Balance 15. Methods of Preparing Trial Balance 16. Objectives of preparing Trial Balance 17. Limitations of Trial Balance 18. Cash Book 19. Types of Cash Book 20. Simple Cash Book 21. Two Column Cash Book 22. Three Column Cash Book 23. Petty Cash Book. 24. Imprest System of Petty Cash Book. 25. Advantages of Petty Cash Book 26. Pass Book 27. Bank Reconciliation Statement 28. Causes for difference between Cash Book Balance and Pass Book Balance. 29. Need and importance of Bank Reconciliation Statement 30. Procedure for preparation of Bank Reconciliation Statement. 31. Single Entry System 1. Meaning 2. Features 3. Advantages 32. Ascertainment of Profit under single entry system 33. Defects of single entry system 34. Ascertainment of Profit under double entry system 35. Final Accounts 36. Trading Account 37. Profit and Loss Account 38. Balance sheet PRICE/COST OPTIONS R1 790,00 includes study material, supplementary reader, Certificate, Examination and Shipping of material with DHL Courier Services. WE ARE NOW GOING GREEN : This course is now available on CD for R1 090,00 which means that you will receive all your course content on CD and not as printed material. Help us save the planet by choosing this option. ENROLMENT FOR THIS PROGRAMME To enrol your delegate for this course, kindly contact (012) 253 1888 or e-mail Julie at
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KINDLY NOTE THAT WE HAVE NO PAST OR CURRENT AFFILIATION OR ASSOCIATION WITH “ THE INDEPENDENT INSTITUTE OF EDUCATION” AND HAVE NO INTENTION OF AN ASSOCIATION WITH THEM IN THE FUTURE SO WE KINDLY REQUEST THAT NO ENQUIRIES ARE DIRECTED TO THEM.
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Newsflash
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RECEPTIONIST AND FRONTLINE TRAINING PROGRAMME telephone skills course, telephone training, customer service training, telephone etiquette, receptionist training, front staff training, frontline training, receptionist course, receptionist COURSE OVERVIEW
» Based on SAQA's Unit Standard ID 15234 NQF Level 5, 4 Credits First impressions last, and staff who work in any reception area are vital members of the corporate team. Their level of performance is invaluable to the overall success of an organisation. Covering all aspects of the role, from answering the telephone to dealing with visitors, this Receptionist Skills training course is suitable for anyone who works in a "front office" situation. A small investment in our one-day workshop “Receptionist and Frontline Training Programme” will deliver huge dividends in the form of a telephonist/receptionist that will do you proud in every dealing with your visitors, in person or by phone.
OBJECTIVES
• Understand the importance, and use of, the telephone in delivering exceptional customer service • Understanding the role of the receptionist in the workplace • Implementing professional behaviour in the workplace according to dress code, voice projection, self image and posture • Developing communication skills in writing, verbal and telephone • Developing better customer service in the receptionist environment • Maintain a clean and safe environment • Processing and receiving calls • Know how to deal with challenging callers & visitors • Gain key skills in appropriate assertiveness • Become more efficient & effective when dealing with clients and the public • Manage your voice, deportment and demeanour for maximum advantage • Convey a professional image to the public, your co-workers and your manager DURATION, DATE AND VENUE
The course will take place over 1 day - 09:00 to 16:00 as follows:
| DATE | VENUE | REGION | | 8 May 2012 | Our Heritage Conference Centre, Isando (Kempton Park) | Gauteng | | 15 May 2012 | School of Shipping Conference Centre, Bellville | Cape Town | | 25 June 2012 | Bella Khaya Conference Centre - Midrand | Gauteng | | 26 July 2012 | Our Heritage Conference Centre, Isando (Kempton Park) | Gauteng | | 23 August 2012 | School of Shipping Conference Centre, Bellville | Cape Town |
LEARNING CONTENT
- Communication Skills and How to Use Them
- Examining the importance of body language and telephone behaviour.
- The Importance of First Impressions
- Projecting a professional image.
- Preparation and organisation.
- Using your voice.
- How to remain calm and composed under pressure.
- Customer Relations
- What influences customer choice.
- Understanding customer needs and attitudes.
- Dealing with awkward customers on the telephone and face-to-face.
- Telephone Techniques
- Dealing with incoming calls.
- How to sound confident, interested and helpful.
- Outgoing calls.
- How to deal with telephone calls and visitors simultaneously.
- Complaint Handling
- Establishing source of complaint.
- Remaining polite and helpful.
- Turning negatives into positives.
- Developing a Personal Commitment to Quality Service
- Helping customers to make the right choice.
- Discretion and tactfulness.
PRICE/COST OPTIONS
R1 290, 00 per delegate - Includes comprehensive training material, supplementary readers, certificate of completion, refreshments, lunch & snacks and parking vouchers. ENROLMENT FOR THIS PROGRAMME To enrol for this course, kindly contact our office at (012) 253 1888 or email
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skills course, telephone training, customer service training, telephone etiquette, receptionist training, front staff training frontline training, receptionist course, receptionist workshop KINDLY NOTE THAT WE HAVE NO PAST OR CURRENT AFFILIATION OR ASSOCIATION WITH “ THE INDEPENDENT INSTITUTE OF EDUCATION” AND HAVE NO INTENTION OF AN ASSOCIATION WITH THEM IN THE FUTURE SO WE KINDLY REQUEST THAT NO ENQUIRIES ARE DIRECTED TO THEM. |
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