OFFICE CLEANING AND TEA LADY PROGRAMME PDF Print E-mail


tea, tea lady course, cleaning lady course, refreshment, provider, cleaner, course, tea lady workshop, train cleaning lady, training for tea lady, training for office cleaner, office cleaning and tea lady course, course for domestic workers, housekeeper cleaning course, training for domestic worker

OFFICE CLEANING AND TEA LADY TRAINING PROGRAMME

 COURSE OVERVIEW

COURSE OVERVIEW

The Tea Lady plays a key role in providing a refreshment service to the company’s customers and staff. Emphasis is placed on basic communication skills, stock control, cleaning, time management and problem solving which makes this an indispensable workshop. It is a comprehensive course which assists and provides the learner with increased workplace management skills. We accelerate a sense of responsibility in the workplace; improve attention to detail and time management and organisational skills. Learners have greater confidence through increased competence.

LEARNING CONTENT

WORKPLACE MANAGEMENT & LIFESKILLS: 

Ø  Communication and ethics in the workplace

Ø  Communication techniques

Ø  Telephone skills

Ø  Office and personal safety and security

Ø  Comprehensive cleaning, product usage and wastage control

Ø  Personal and hygienic practice in the workplace

Ø  Understanding and scheduling of duties within a work plan

Ø  Shopping list compilation

Ø  Table and tray settings

Ø  Cleaning

Ø  Maintain personal hygiene, health and presentation

Ø  First aid and CPR

Ø  HIV/Aids awareness

Ø  Understanding employer expectations

COURSE FEE

R1 190, 00 per delegate. Includes comprehensive training material, certificate upon completion, lunch and refreshments. 

ENROLMENT FOR THIS PROGRAMME

To enrol your delegate for this course, kindly e-mail Ulindi at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or contact our office at (012) 376 4282.

DATE, DURATION AND VENUE

The course will take place over 1 day - 09:00 to 15:00 as follows:

DATE, VENUE AND REGION

TO BE ADVISED

 

KINDLY NOTE THAT WE HAVE NO PAST OR CURRENT AFFILIATION OR ASSOCIATION WITH “ THE INDEPENDENT INSTITUTE OF EDUCATION (PTY) LTD” AND HAVE NO INTENTION OF AN ASSOCIATION WITH THEM IN THE FUTURE SO WE KINDLY REQUEST THAT NO ENQUIRIES ARE DIRECTED TO THEM.

 

Newsflash



Becoming a Secretary or Personal Assistant ...

 Entry routes

There are no minimum requirements to become a secretary. There are opportunities to enter this career with qualifications at all levels, up to graduate and postgraduate. In general, secretaries with higher qualifications are likely to have more challenging jobs with greater responsibility and opportunities for promotion.

School leavers are normally expected to have at least some form of qualification. A subject such as business studies, which can demonstrate office skills, may be useful but is not essential. A certificate in business, administration and finance may be relevant for this area of work.

Many school leavers take a full-time secretarial or business administration course before applying for work. Many qualifications at all levels are available from a number of different awarding bodies. Study options include full- and part-time courses including, for example, NVQ Levels 1 to 4 in business and administration, plus short intensive and distance-learning courses. Entry requirements range from no formal qualifications to A levels. Courses are available at many colleges throughout the country.

Employers look for good personal qualities, particularly good communication skills and the ability to get on well with others.

Knowledge of another language could be useful, particularly for those working for international organisations.

It is also possible to study specialised courses to become a legal or medical secretary.

Previous relevant experience may be an advantage for some posts. Adults who have been out of the job market for a time may find it helpful to update their office skills.

 

Getting in

Secretaries work in all kinds of organisations, from those with very few staff to large multinational companies. Employers include central and local government, and a broad spectrum of organisations in the public and private sectors, including those in retail, manufacturing, transport, finance, property, broadcasting, tourism, education, healthcare and hospitality.

Vacancies are advertised in local and national newspapers. They are also advertised through recruitment agencies and on websites. Local authorities and other large organisations, like health authorities, often have their own vacancy bulletins which can be found on their individual websites.

 

KINDLY NOTE THAT WE HAVE NO PAST OR CURRENT AFFILIATION OR ASSOCIATION WITH “ THE INDEPENDENT INSTITUTE OF EDUCATION (PTY) LTD” AND HAVE NO INTENTION OF AN ASSOCIATION WITH THEM IN THE FUTURE SO WE KINDLY REQUEST THAT NO ENQUIRIES ARE DIRECTED TO THEM.