OFFICE CLEANING AND TEA LADY PROGRAMME PDF Print E-mail


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OFFICE CLEANING AND TEA LADY TRAINING PROGRAMME

 COURSE OVERVIEW

COURSE OVERVIEW

The Tea Lady plays a key role in providing a refreshment service to the company’s customers and staff. Emphasis is placed on basic communication skills, stock control, cleaning, time management and problem solving which makes this an indispensable workshop. It is a comprehensive course which assists and provides the learner with increased workplace management skills. We accelerate a sense of responsibility in the workplace; improve attention to detail and time management and organisational skills. Learners have greater confidence through increased competence.

LEARNING CONTENT

WORKPLACE MANAGEMENT & LIFESKILLS: 

Ø  Communication and ethics in the workplace

Ø  Communication techniques

Ø  Telephone skills

Ø  Office and personal safety and security

Ø  Comprehensive cleaning, product usage and wastage control

Ø  Personal and hygienic practice in the workplace

Ø  Understanding and scheduling of duties within a work plan

Ø  Shopping list compilation

Ø  Table and tray settings

Ø  Cleaning

Ø  Maintain personal hygiene, health and presentation

Ø  First aid and CPR

Ø  HIV/Aids awareness

Ø  Understanding employer expectations

COURSE FEE

R1 190, 00 per delegate. Includes comprehensive training material, certificate upon completion, lunch and refreshments. 

ENROLMENT FOR THIS PROGRAMME

To enrol your delegate for this course, kindly e-mail Ulindi at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

DATE, DURATION AND VENUE

The course will take place over 1 day - 09:00 to 15:00 as follows:

 

DATE, VENUE AND REGION

 

TO BE ADVISED

 

 

KINDLY NOTE THAT WE HAVE NO PAST OR CURRENT AFFILIATION OR ASSOCIATION WITH “ THE INDEPENDENT INSTITUTE OF EDUCATION (PTY) LTD” AND HAVE NO INTENTION OF AN ASSOCIATION WITH THEM IN THE FUTURE SO WE KINDLY REQUEST THAT NO ENQUIRIES ARE DIRECTED TO THEM.

 

Newsflash

THE MOST IMPORTANT POINT TO NOTE FROM THE PRINCIPAL AND HEAD OF DISTANCE LEARNING PROGRAMMES:

WE ARE NOT A SCAM ;) Our Aim is to empower South Africans to their MAXIMUM potential at a MINIMAL cost. We do not charge excessively for our courses as we know there are many South Africans who cannot afford to study due to the exhorbitant course fees charged at other training institutions. As a result of our minimal course fees, we are not able to employ an individual consultant to each and every one of our students who can deal with their enquiries individually, however neither is one of our 'over-priced competitors'. As a result of the same minimal course fees, we are unable to purchase state of the art technology with automated systems where you can press 1 and provide your student number, press 2 and you have access to all of your course related information, press 3 and all of your queries are answered and resolved, but then again, this is not happening at any other academy either. So we kindly request your patience when our telephone lines are out of order due to cable theft. We apologise that we are not situated in the 'Concrete Jungle' where wi-fi is either free or readily accessable and available. We are situated in Hartbeespoort, where most people take a weekend break-away to get away from technology and the mad hustle and bustle of suburbia so we are not blessed with state of the art technology that has a backup system and another one just incase the first 2 fail ;) We can move out of Hartbeespoort to the madness of the city and employ 100 employees to deal with all the challenges and hurdles; however we would then have to charge anything between R8000 to R20 000 for our courses which wouldn't make us different to any one of the other training institutes if one takes into consideration what was said at the beginning of this paragraph:

Our aim is to empower South Africans to reach their MAXIMUM potential at a MINIMAL cost.

We reply to our students emails within 8 - 48 working hours, which is much more effcient and quicker than the response time of those who are our 'extremely costly competitors'. Please feel free to validate the latter statement on HelloPeter.com. We provide EVEN MORE learning material than what students will receive at ANY other learning Institute. Our staff are friendly and committed even though their normal working hours are on average between 16 to 20 hours a day as we believe our students and clients are the reason for our Institute's success.

On one last note, we kindly request that we are treated with the same respect, friendliness and understanding that we treat our students and clients with or else we may have to revise our Institute's mission to:

Empowering South Africans to their MINIMUM potential at MAXIMUM cost, charge enormous course fees and still put our students through what learners are experiencing at 'other learning academies'.

............ and if the latter is what we end up having to resort to then we will lose our passion and interest in doing what we do best and we might as well end up closing the institute, as that is not the reason we started our successful learning institute in 1998.

ENJOY YOUR LEARNING EXPERIENCE WITH US ;)