OFFICE CLEANING AND TEA LADY PROGRAMME
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OFFICE CLEANING AND TEA LADY TRAINING PROGRAMME COURSE OVERVIEW
The Tea Lady plays a key role in providing a refreshment service to the company’s customers and staff. Emphasis is placed on basic communication skills, stock control, cleaning, time management and problem solving which makes this an indispensable workshop. It is a comprehensive course which assists and provides the learner with increased workplace management skills. We accelerate a sense of responsibility in the workplace; improve attention to detail and time management and organisational skills. Learners have greater confidence through increased competence.
WORKPLACE MANAGEMENT & LIFESKILLS:
Ø Communication and ethics in the workplace
Ø Communication techniques
Ø Telephone skills
Ø Office and personal safety and security
Ø Comprehensive cleaning, product usage and wastage control
Ø Personal and hygienic practice in the workplace
Ø Understanding and scheduling of duties within a work plan
Ø Shopping list compilation
Ø Table and tray settings
Ø Maintain personal hygiene, health and presentation
Ø First aid and CPR
Ø HIV/Aids awareness
Ø Understanding employer expectations
R1 190, 00 per delegate. Includes comprehensive training material, certificate upon completion, lunch and refreshments.
ENROLMENT FOR THIS PROGRAMME
To enrol for this course, kindly e-mail Ulindi at
DATE, DURATION AND VENUE
The course will take place over 1 day - 09:00 to 16:00 as per the National training calendar obtainable from
KINDLY NOTE THAT WE HAVE NO PAST OR CURRENT AFFILIATION OR ASSOCIATION WITH “ THE INDEPENDENT INSTITUTE OF EDUCATION (PTY) LTD” AND HAVE NO INTENTION OF AN ASSOCIATION WITH THEM IN THE FUTURE SO WE KINDLY REQUEST THAT NO ENQUIRIES ARE DIRECTED TO THEM.