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OFFICE CLEANING AND TEA LADY PROGRAMME |
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OFFICE CLEANING AND TEA LADY TRAINING PROGRAMME COURSE OVERVIEW COURSE OVERVIEW The Tea Lady plays a key role in providing a refreshment service to the company’s customers and staff. Emphasis is placed on basic communication skills, stock control, cleaning, time management and problem solving which makes this an indispensable workshop. It is a comprehensive course which assists and provides the learner with increased workplace management skills. We accelerate a sense of responsibility in the workplace; improve attention to detail and time management and organisational skills. Learners have greater confidence through increased competence. LEARNING CONTENT WORKPLACE MANAGEMENT & LIFESKILLS: Ø Communication and ethics in the workplace Ø Communication techniques Ø Telephone skills Ø Office and personal safety and security Ø Comprehensive cleaning, product usage and wastage control Ø Personal and hygienic practice in the workplace Ø Understanding and scheduling of duties within a work plan Ø Shopping list compilation Ø Table and tray settings Ø Cleaning Ø Maintain personal hygiene, health and presentation Ø First aid and CPR Ø HIV/Aids awareness Ø Understanding employer expectations COURSE FEE R1 190, 00 per delegate. Includes comprehensive training material, certificate upon completion, lunch and refreshments. ENROLMENT FOR THIS PROGRAMME To enrol your delegate for this course, kindly e-mail Ulindi at
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or contact our office at (012) 253 1888. DATE, DURATION AND VENUE The course will take place over 1 day - 09:00 to 15:00 as follows: DATE, VENUE AND REGION 12 February 2013 African Moon Conference Centre, Isando (Kempton Park) Gauteng
12 March 2013 Swan Lake Conference Centre, Centurion Gauteng
5 April 2013 Durbanville Conference Centre, Cape Town Cape Town
19 April 2013 The Square Boutique Hotel & Spa, Umhlanga Ridge, KZN Kwazulu Natal
21 May 2013 African Moon Conference Centre, Isando (Kempton Park) Gauteng
18 June 2013 Swan Lake Conference Centre, Centurion Gauteng
5 July 2013 Durbanville Conference Centre, Cape Town Cape Town
KINDLY NOTE THAT WE HAVE NO PAST OR CURRENT AFFILIATION OR ASSOCIATION WITH “ THE INDEPENDENT INSTITUTE OF EDUCATION (PTY) LTD” AND HAVE NO INTENTION OF AN ASSOCIATION WITH THEM IN THE FUTURE SO WE KINDLY REQUEST THAT NO ENQUIRIES ARE DIRECTED TO THEM.
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