Institute of Secretarial Studies

10 Key reasons for choosing an ISS training course

1. The ISS is your guarantee of quality
As a professional organisation for people management and development we really do understand the value of training and how to design and deliver courses that provide practical and immediate results for participants and organisations alike.

2. Setting the standard
We set ourselves the highest standards and our courses set the benchmark for the latest thinking, best practice and quality of delivery. Our customers see us not only as the leading authority, but the voice of the profession and a brand they can trust.

3. Totally current
We are constantly updating and improving our courses through research and development and focusing on what customers tell us is important. Continuing innovation means introducing new courses that reflect the most up-to-date issues facing the profession.

4. Something for everyone
We have a wide, diverse and innovative range of training available with over 83 course titles. We've got courses for people at all levels at every stage of their career. Plus we train thousands of line managers every year in all areas of management and business skills.

5. The best people are our people
We select our tutors not only for their ability to faciliate top-quality training but also for their proven expertise in the subjects in which they train. With in-depth knowledge, practical experience and excellence presentation skills to enhance your learning experience our tutors are second to none. Our training courses also provide opportunities for your to network with other HR and development professionals, people like you.

6. Relevant to your work
For training to work it has to be relevant to the workplace. That's why our courses focus on providing you with insights and skills that you can apply back in the workplace straight away. Our courses place particular emphasis on interaction, discussion and high levels of participation. And course numbers are limited to ensure that all participants get the most out of their course.

7. Excellent support materials
We are committed to providing the highest-quality training that is competitively priced and excellent value for money. Course fees include comprehensive notes and materials, and on many courses participants also receive a free book relevant to the subject.

8. Wealth of experience
Our independent board of course directors bring a wealth of experience, providing advice and insights to ensure we keep up to date with the changing needs of practitioners.

9. Training at your workplace with In-Company solutions
As well as the courses in this Online Directory, our in-company training department can meet your organisation's needs - from a single course to working with you to plan and deliver a whole in-house training strategy.

10. We'll help you to make the right choice...
Although we try to make the course descriptions as informative as possible, we know that it can sometimes be difficult for you to judge your exact needs from reading course summaries. It often helps to talk through your queries and concerns. Our specialist customer service team are here to advise you - they have a thorough knowledge of course content, delivery style and the types of participants who've attended the course in the past. This means they can give you objective advice on the most appropriate course to suit your learning requirements. The team can also advise you on the availability of course places and reserve a course place for you.
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