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training, development, workshops, in-house-training, Management, Supervisory Skills, Secretarial skills, Reception Skills, General Business Skills, frontline skills, Industrial relations, Credit Control Skills, Personal Assistant Executive Secretary Training Education, How to Become a Personal Assistant or Executive, Secretary, Education, Online Training Course, Careers, distance learning PERSONAL ASSISTANT AND SECRETARY DEVELOPMENT PROGRAMME \ Keeping the boss organised, on time, and on track is often a challenge, especially when you are not in charge. During this training seminar, participants will learn how to run a stellar office and stay in control, no matter how hectic the day gets. Additionally, they will discover how to build personal credibility, use techniques for better listening, deal with difficult people, handle negative situations, and more. Skills practice exercises are interactive, allowing participants to practice what they have learned in a fun, high-energy environment. The “Personal Assistant and Secretarial Development Programme” is the ideal conference for those needing to improve their administrative assistant skills or for those looking for the extra business edge. » Based on SAQA's Unit Standard ID 12153, NQF level 4, 5 Credits » Based on SAQA's Unit Standard ID10388, NQF level 4, 3 credits » Based on SAQA's Unit Standard ID 110023 NQF Level 4, 6 Credits LEARNING CONTENT We will cover the following topics: - Super Assistant: What the Boss Expects
- Minute taking Protocol and Professional Business Writing
- Styles and Different Kinds of Bosses
- Professional Presence: Looking and Acting the Part
- Difficult Personalities and Difficult Situations: Dealing with Challenges
- Time Management
- Conflict Management
- Stress Management
- Personal Branding
- Project Planning
PRICE/COST R1 490, 00 per delegate - Includes comprehensive training material, supplementary readers, certificate of completion, refreshments, lunch & snacks and parking vouchers. ENROLMENTS To enrol your delegate for this course, kindly e-mail Julie at
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or contact our office at 012 253 1888. DURATION, DATE AND VENUE The course will take place over 1 day - 09:00 to 16:00 as follows: | DATE | VENUE | REGION | | 9 May 2012 | Our Heritage Conference Centre, Isando (Kempton Park) | Gauteng | | 16 May 2012 | School of Shipping Conference Centre, Bellville | Cape Town | | 23 May 2012 | Bella Khaya Conference Centre - Midrand | Gauteng | | 29 May 2012 | Ruimsig Golf View Manor, Ruimsig | Gauteng | | 26 June 2012 | Bella Khaya Conference Centre - Midrand | Gauteng | | 24 July 2012 | Our Heritage Conference Centre, Isando (Kempton Park) | Gauteng | | 21 August 2012 | School of Shipping Conference Centre, Bellville | Cape Town |
KINDLY NOTE THAT WE HAVE NO
KINDLY NOTE THAT WE HAVE NO PAST OR CURRENT AFFILIATION OR ASSOCIATION WITH “ THE INDEPENDENT INSTITUTE OF EDUCATION” AND HAVE NO INTENTION OF AN ASSOCIATION WITH THEM IN THE FUTURE SO WE KINDLY REQUEST THAT NO ENQUIRIES ARE DIRECTED TO THEM.
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