Our course in Business Administration Management will provide that goal—focused training. You’ll get a thorough grounding in the theories and principles of accounting, bookkeeping, human resources functions and personnel management, coaching, leadership, general business management and project management. You’ll come away a whiz on how to budget, organize, plan, hire, direct, control, and otherwise manage various departments. This course will also get you thinking and dealing with issues such as diversity, ethics, politics, and other dynamics that play a role in every work environment. You can most definitely count on problem-solving, theorising, and math-heavy number-crunching too. As a Manager-to-be, you’ll also be required to develop a balance between sensitivity and fairness. You’ll need to be innovative, creative, and a good problem-solver. These qualities (and your winning personality) will put you on a path to successful management in any number of fields. Our course has been designed to cover all of the aspects related to being an Administration Manager.
DURATION
The course has been designed for completion within 4 - 6 months.Modules have assignments for completion.Examination will be written at the end of the study period.
OBJECTIVES
On achieving this qualification, the learner will:
Develop administration systems to control resources and information
Improve organisation effectiveness by managing administration records and assisting others to do so
Present information correctly through effective business writing including the developing of reports
Have knowledge of the procedure for stock and fixed asset control
Identify and manage service providers
Comply with the organisation's ethics and code of conduct
Set personal goals and develop and manage him/herself in a business context
Be aware of how fraud can be present in an office environment and assisting in its control
Display cultural awareness in dealing with customers and colleagues and utilizing the differences in a positive way to enhance the effectiveness and image of the organisation
Identify and solve work related problems to aid the effectives of the organisation
Apply efficient time management processes, procedures and techniques
Be an effective team member and utilize diversity to its fullest capacity
Become a knowledge worker and be able to monitor the media, conduct basic research and understand the global positioning of his/her organisation
KEY MODULES
1. GENERAL BUSINESS MANAGEMENT
This module provides an overview of the major functions of management. Emphasis is on planning, organizing, staffing, leading, and controlling. Upon completion, students should be able to work as contributing members of a team utilising these essential functions of management.
a)Business Terms
b)Effective Business Management
c)Managerial Roles in Business
2. UNDERSTANDING FINANCIAL MANAGEMENT
Introduces students to the themes of financial decision-making. The module compares the financial objectives of the manger and the investor. Surveys the fundamentals of financial management from the viewpoint of the financial officer. Students gain an understanding of the time value of money, current asset management, risk management, financial leverage and analysis, capital budgeting, long term financing, capital markets, and the cost of capital.
a) Introduction to Financial Management
b)Finance for Non-Financial Managers
3. THE BASIC FUNDAMENTALS OF BOOKKEEPING AND SIMPLE ACCOUNTING
This module is an introduction to bookkeeping fundamentals and will suit those with no bookkeeping experience or knowledge. You will cover manual bookkeeping concepts and processes.We cover the concepts, modules and activities associated with bookkeeping, section by section. At the end of the chapter, you will understand what you are doing as well as why you are doing it.The module starts with the different terminology used in bookkeeping, and the definitions of the various books used and entries made in the books.The course then moves on to an extremely practical learning process.On completion of this section, the learner will be capable of starting off a set of books for a small to medium sized business, enter all the transactions in the various books of first entry, post the entries to the general ledger, balance accounts at month-end or year-end, and draw up a Trial Balance.
a)Introduction
b)Objectives
c)Bookkeeping
d)Double Entry System
e)Main Accounting Terms
f)Accounting Equation
g)Advantages of Double Entry System.
h)Journal Entries
i)Accounts
j)Rules Regarding Dr. And Cr. Entry
k)Journal
l)Ledger
m)Trial Balance
n)Methods of Preparing Trial Balance
o)Objectives of preparing Trial Balance
p)Limitations of Trial Balance
q)Cash Book
r)Types of Cash Book
s)Simple Cash Book
t)Two Column Cash Book
u)Three Column Cash Book
v)Petty Cash Book.
w)Imprest System of Petty Cash Book.
x)Advantages of Petty Cash Book
y)Pass Book
z)Bank Reconciliation Statement
aa)Causes for difference between Cash Book Balance and Pass Book Balance.
bb)Need and importance of Bank Reconciliation Statement
cc)Procedure for preparation of Bank Reconciliation Statement.
dd)Single Entry System
1.Meaning
2.Features
3.Advantages
ee)Ascertainment of Profit under single entry system
ff)Defects of single entry system
gg)Ascertainment of Profit under double entry system
hh)Final Accounts
ii)Trading Account
jj)Profit and Loss Account
kk)Balance sheet
4. LABOUR RELATIONS, PERSONNEL MANAGEMENT AND HUMAN RESOURCE MANAGEMENT
This module covers a contemporary approach to managing people in organisations. It enables the students to understand the concepts and roles of human resource management and planning within modern organisations.
a)Personnel Management
b)Knowledge Management
c)Recruitment Procedure and Fair Selection
d)Understanding the Labour Relations Act
e)Managing Employee Grievances
f)Managing Employee Conflict
g) Introductions to Appraisals
h) Skills Development Act
i)Codes of Good Practice
j)Understanding Accounting for Payroll
5. PRACTICAL PROJECT MANAGEMENT
An examination of project identification, selection, and planning. Students develop skills to manage projects using the latest planning, tracking, monitoring, and control techniques. This module has been designed to provide office professionals with the essential knowledge to effectively plan, implement and review projects.
What is a Project?
Defining what we mean by project management
Special features of projects
Understanding why projects fail
The Project Life Cycle
Identify a four-stage approach to managing projects
Understand the value of the project life cycle
Preparing and outlining the project
Defining a Project
How to clearly define a project
Setting and agreeing objectives, scope and constraints
Recognise the need to manage project stakeholders
Define roles and responsibilities in a project
Appreciate the importance of team working within the project
Project Planning
Basic planning tools and techniques
How to make time and cost estimates more credible and realistic
Establish a project communication strategy
Simple risk management tools and techniques available to avoid surprises
Creation of project documentation and data display methods
Implementing the Project
Monitoring and controlling activities
Taking corrective action to keep the project on track
Dealing with requests for change
Reporting progress
Closing and Reviewing a Project
Understand the need for a controlled close to a project
Measuring what actually happened against the plan
Learning lessons - both positive and negative
Closing down and moving on
6. PROFESSIONAL SKILLS FOR EXECUTIVE SECRETARIES
This practical and highly popular module rapidly develops the key skills and knowledge that enables the office professional to maximise their contribution to the manager, team and organisation.The module shows you how to plan and organise efficiently, develop confident office organisation skills and proactively contribute to the successful achievement of the organisation’s goals.
ØThe Qualities of a Professional Secretary
ØThe Role of a Secretary in a Company
ØDiary Management
ØBusiness Letter Writing
ØTelephone Etiquette
ØDecision Making
ØCreative Problem Solving
ØCommunication Skills
ØProject Planning
ØComposing Faxes, Memorandums and E-mails
ØClient Care
ØFiling Systems
ØTime Management
ØOrganising meetings
ØTaking minutes at meetings
ØBookkeeping
ØAssertiveness
ØPresentation
ØStress Management
7. PERFORMANCE MANAGEMENT
This section explores areas such as discriminatory behavior, human capital advantage, value systems, and the development of organisation culture. Performance management is a key tool for organisational success. Students examine holistic and integrated processes which have implications for a broad range of people management policies.
8. BONUS MODULE – MARKETING MANAGEMENT
Understanding the marketing process and commonly used tools in marketing is imperative for a student of Business Administration. Therefore, this course aims to familiarise the student with commonly used techniques in the collection and analysis of marketing management concepts.
PRICE/COST OPTIONS
This course is priced at R 3 890, 00 and includes all training material, examinations, certificates and shipment of material.
WE ARE NOW GOING GREEN: This course is now available on CD for R2 290, 00 which means that you will receive all your course content on CD and not as printed material. Help us save the planet by choosing this option.
Modern PAs are the power behind the throne
Workplace staff
21 October 2008
Ansunette Swanepoel has been named SA's Personal Assistant of the Year.
Swanepoel is the PA to Jan Scannell, managing director of Distell Ltd, and had to endure three rounds of judging before being named the winner.
Her victory was announced at the closing ceremony of the PA Summit, held at the Southern Sun Grayston Hotel in Sandton recently.
Swanepoel says it was an unforgettable experience and she would encourage PAs to attend the summit.
"I am honoured to be chosen as the ambassador for the profession and look forward to the challenges," she says.
About her job, Swanepoel says: "It is important that today's PAs familiarise themselves with the company's strategic goals and aspirations and drive the brands, products and services to ensure that these targets and goals are achieved.
"We as PAs have learnt to work smarter to be more effective and provide a professional service to our manager or CEO and the company that we work for."
On the work relationship, Swanepoel says it is important that the PA and the boss are comfortable with each other.
Communication plays an extremely important role in this relationship.
"Mr Scannell is a respected leader and wonderful boss to work for.
"I have learned so much from him as a person - he is a balanced individual who believes in hard work and strong family values," she says.
Scannell says the work of a dedicated and professional PA, who is proud of the company she works for and its products, greatly contributes to the success of the organisation the PA works for.
"It is pleasing that Swanepoel has also received recognition outside Distell."
Swanepoel is studying towards a BTech degree in business administration.
She will finish the course in June 2009. She considers the PA of the Year award as a highlight in her career.
Nicolette Jasper, PA of the Year in 2007, says: "Gone are the days that the only responsibilities of PAs and secretaries were to answer the phone and type letters.
"Today's office professionals are able to successfully run the office in the manager's absence.
"Qualities such as interpersonal skills, initiative and business acumen are key.
"The PA of the Year Award is an opportunity for the industry to recognise excellence.
"As PA of the Year in 2007, I had the privilege to be the ambassador and spokesperson for office professionals nationally.
"I saw it as an opportunity to make a difference."
The PA of the Year Award was launched three years ago and has already achieved a recognised and respected brand status in the marketplace.
The idea is to salute the specialised position that an executive PA holds, and to identify and bring the best among them to the fore.
From the nominations received, nine PAs made it to the semifinals, and six were then chosen as finalists.
Besides Swanepoel, these were: Liza Trollip, PA to Sasol Polymers managing director Bernard Klingenberg; Corrie Fourie, PA to Andreas Baumann, general manager: finance at T-Systems SA (Pty) Ltd; Yvonne Morris, PA to Absa group executive director Louis von Zeuner; Avril Rush, PA to OCSA managing director Agatha Pretorius; and Lorna Roets, PA to AngloGold Ashanti Ltd chief executive Mark Cutifani.
What makes the PA of the Year Award unique for the secretarial profession is that the judges are peers.
The six judges are chosen by the Institute of Certified Administrative Professionals (ICAP), the South African branch of the international certifying body for the secretarial administrative profession.
Apart from receiving the award, Swanepoel also got a cheque for R2 000 from each of the sponsors - Croxley, Avery, Office National, Pilot Pens and Rexel.
Her other prizes include a pampering to the value of R7 000 the Chateaux Larize Country House Spa, a Mexican pewter set from Henkel; and a special accommodation voucher from Southern Sun for any one of its hotels.
