3 DAY NATIONAL SYMPOSIUM FOR OFFICE SUPPORT STAFF PDF Print E-mail



3 DAY
NATIONAL SYMPOSIUM FOR SECRETARIES, PERSONAL ASSISTANTS AND OFFICE SUPPORT STAFF


DURATION             :  3 Days
 
DATE                      : 14, 15, 16 September 2010
 
VENUE                    : Edgecombe House Conference Centre – Midrand, Gauteng, SA
 
TIME                       : 08H30 – 16H00
 
COST                      : R4 490,00 per person



T
he Executive Assistant and Personal Assistant role is a challenging and evolving profession relying on multi-skilled talent. Working in a dynamic environment with increasing pressures and responsibilities, there are no limits to how far you can go. The best way to progress your career is through targeted learning and networking with your peers and other key professionals.

Our 5th Executive Assistant and Personal Assistant Conference promises to be even bigger and better than before: The best learning, networking, inspirational and fun event on your calendar.

This must not miss event features some of the best speakers to inspire you and give you a wealth of practical take away skills to really boost your career. Learn how to:

 

 Implement practical tools to help you work smarter and stress less

 

 Take charge of your own professional development

 

 Build successful relationships with your managers

 

 Take advantage of networking and mentoring opportunities

 

 Become a polished professional and really advance your career


LEARNING CONTENT:

 

DAY 1

1.     Super Assistant:  What the Boss Expects

2.     Minute taking Protocol and Professional Business Writing

3.     Styles and Different Kinds of Bosses

4.     Tools of the Trade: Voicemail, Email, Memos, and More

5.     Professional Presence: Looking and Acting the Part

6.     Difficult Personalities and Difficult Situations: Dealing with Challenges

 

DAY 2

7.     Personal Branding

8.     Project Planning

9.     Effective Diary Management;

10.   Successful Events and Conference Management,

11.   Minute taking Protocol and Professional Business Writing

12.   Travel Arrangements;

13.   Accurate Filing and Recordkeeping

 

DAY 3

14.   Dynamic and Positive Body Language

15.   Self-Confidence

16.   Assertiveness

17.   Time Management

18.   Stress Management

19.   Crisis Prevention & Management

20.   Conflict Prevention and Resolution

 

NQF LEVELS AND ALIGNMENTS

 

» SAQA's Unit Standard ID 12153, NQF level 4, 5 Credits

» SAQA's Unit Standard ID10388, NQF level 4, 3 credits

» SAQA's Unit Standard ID 110023 NQF Level 4, 6 Credits

» SAQA's Unit Standard ID 13934 NQF Level 3, 4 Credits

» SAQA's Unit Standard ID 12153, NQF level 4, 5 Credits

» SAQA's Unit Standard ID 9506 NQF Level 4, 4 credits

 

COST

 
R4490, 00 per person - Includes comprehensive training material, supplementary readers, certificate of completion, refreshments, lunch & snacks, parking vouchers and a free gift to revitalize the soul.

 

ENROLMENTS
To enroll your delegates for this exciting course, kindly contact (012) 376 1043 or e-mail:  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 

 

Newsflash

Learn Avidly. Question Repeatedly. Put what you have learnt into Practice Intelligently.